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Privacy Policy

Privacy Statement


Part 1 - What do we do with your information?

When you buy from our store, we collect the personal information you provide to us, such as your name, address and email address, as part of the buying and selling process.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address in order to provide us with information that helps us understand your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

Part 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a product, we imply that you agree to our collection and use of this information only for a specific reason.
If we ask for your personal information for secondary reasons such as marketing, we will seek your explicit consent directly or provide you with an opportunity to refuse.

How do I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you at any time by contacting us at support@festivesl.ntesmail.com
to continue to collect, use or disclose your information

Part 3 - Disclosure

If we are required by law By doing so or you violate our Terms of Service, we may disclose your personal information.

Part 4 - Shopping

Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that enables us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and general Shopify applications. They store your data on secure servers behind firewalls.

If you choose a direct payment gateway to complete your purchase, Shopline stores your credit card data. It is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as it takes to complete the purchase transaction. Once completed, your purchase transaction information will be deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, administered by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure that credit card information is handled securely by our stores and their service providers.
For more information, you may also want to read Shopline's Terms of Service (https://www.shopline.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Part 5 - Third Party Services

Generally speaking, the third party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services provided to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we need to provide them in connection with your purchase.
For these providers, we recommend that you read their privacy policies in order to understand how these providers handle your personal information.
In particular, keep in mind that some suppliers may be located in or have facilities in different jurisdictions than yours or ours. Therefore, if you choose to conduct a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information you use to complete that transaction may be disclosed under United States law, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer bound by this Privacy Policy or our website terms of service.

When you click on links on our store, they may lead you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.

Part 6 - Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it will be encrypted using Secure Sockets Layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

Part 7 -Cookies

Cookies Below is a list of the cookies we use. We list them here so that you can choose whether you want to opt out of cookies.
_session_id, unique token, session, allows Shopify to store information about your session (referrer, login page, etc.).
_shopify_visit, no data saved, lasts 30 minutes since last visit, used by our website provider's internal statistics tracker to record visits
_shopify_uniq, no data saved, expires at midnight the next day (relative to the visitor), counts a single The number of times customers visited the store.
shopping cart, unique token, lasts 2 weeks, stores information about the contents of the shopping cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the store has a password, this is used to determine if the current visitor has access.

Part 8 - Changes to this Privacy Policy

We reserve the right to revise this Privacy Policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make material changes to this policy, we will hereby notify you that it has been updated so that you can understand what information we collect, how we use it and under what circumstances (if any) we use and/or disclose it.
If our store is acquired or merged by another company, your information may be transferred to the new owner so that we can continue to sell products to you.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or just want more information, please contact us: support@festivesl.ntesmail.com