Please check our FAQ page and/or Terms Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.
If you have a question about your receiving your tracking number, please be sure it has been 2-7 days after you've ordered as that is the general processing time.
If you have a question about switching items or others related to shipment, PLEASE provide us with an order number.We generally respond within 24-48 hours of your inquiry.
Thank you
Business name：
FAITH (HK)TRADINGLIMITED
Business address：
Room 4, 16th Floor, Haojing Commercial Center, 2-16 Garden Street, Mong Kok, Kowloon
Email：support@festivesl.ntesmail.com
Phone：+65 87808157
festivesl com Team